Privacy policy

1. Purpose of this Policy

This Privacy Policy outlines how Holborn Energy Ltd. collects, uses, stores, and protects personal data of users who access and interact with our website, in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data Controller

The data controller responsible for the processing of your personal data is:

Holborn Energy Ltd.
4th Floor, Regent House
50 Frederick Street
Birmingham
B1 3HR

3. Personal Data We Collect

When you access our website, we may collect the following data:

  • Technical data: IP address, browser type and version, device type, time zone settings, operating system.
  • Usage data: Information about how you use the website, including pages visited and interaction patterns.
  • Form submissions: Any personal data (e.g. name, email address, phone number) you submit through contact forms, newsletter sign-ups, or account creation.
  • Cookies: We use cookies and similar technologies.

We do not knowingly collect data from children under 13. If we discover such data, it will be deleted promptly.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent (e.g. for optional cookies or newsletter subscriptions).
  • Contractual necessity (e.g. providing access to secure user accounts or services you request).
  • Legal obligations (e.g. compliance with tax or regulatory requirements).
  • Our legitimate interests, such as website security, analytics, and service improvement, provided these do not override your rights.

5. How We Use Your Data

We use your data to:

  • Provide and improve website functionality and user experience.
  • Respond to enquiries or service requests.
  • Maintain website security and detect/prevent fraudulent activity.
  • Analyse user behaviour for internal performance and analytics purposes.

6. Data Sharing and Transfers

We do not sell your data. We may share your data with:

  • Trusted third-party service providers (e.g. hosting, analytics, security).
  • Legal authorities when required by law.
  • Third countries only where GDPR-equivalent safeguards exist, or with your explicit consent.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above, or to meet legal or contractual obligations. After this period, data is securely deleted or anonymised.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access – You may request a copy of your data.
  • Rectification – You may request corrections to inaccurate or incomplete data.
  • Erasure – You may request deletion of your data in certain circumstances.
  • Restriction – You may ask us to limit how we use your data.
  • Data portability – You may request your data in a structured, commonly used, and machine-readable format.
  • Objection – You may object to certain types of processing.
  • Withdraw consent – Where processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact our Information Compliance Manager (see below).

9. Security Measures

We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access, alteration, or disclosure.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or data practices. Please review their privacy policies separately.

11. Changes to this Policy

We may update this policy from time to time. Material changes will be clearly communicated. We recommend you review this page periodically.

12. Contact Us

If you have questions or concerns about this policy or how we process your data, contact:

Information Compliance Manager
Holborn Energy Ltd.
4th Floor, Regent House
50 Frederick Street
Birmingham
B1 3HR

By e-mail: informationcompliance@holbornenergy.co.uk

If you’re not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF